Doug's warm smile did much to keep me calm today. BTW: his pic should be updated to reflect that warmth) He prepared to make the arrangements today work as smoothly and as peaceful as can be expected.
I cannot recommend them more highly. Doug and Mike were kind, warm and professional. They are truly gifted in the art of assisting grieving families.
Mike answered all my questions and was very forthcoming with valuable information none of us would ever think to even ask.
Unprofessional, no lack of empathy, no communication, I would never use this company. The actual home is very nice inside but what really counts is the humans who you are working with, they upset my entire family and made us cry over something we can never change. We were told to show up at 9:30 to say our final goodbyes to then drive to the church, when we got there at 9:20, the coffin was already loaded into the hearse and the man drove to the church with no one following him. I hope everyone else is entitled to say goodbye to their loved ones, as we were not granted. They also double booked two funerals leaving at the same time. So we were waiting in line to follow behind the hearse, and found out 5 minutes later that our loved one had already left. Completely unprofessional and horrible behavior from "professionals" who went to school for this.
I know none of like to think about funeral homes but trust me, they are honest professionals who give there all to assist a grieving family. My family today. Before you sign on the dotted line at another funeral home at least talk to Mike or Doug.
Thank you to Doug, Mike and the entire staff at Brueggemann's Funeral Home.
Brueggemann Funeral Home is a US Funeral Home based in East Northport, Virginia. Brueggemann Funeral Home is located at 522 Larkfield Rd, East Northport, NY 11731, USA.
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